CyberGhost: Free VPN Service with German IP Address

Hide IP Solutions, VPN Services
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There are no many free VPN services on the market, so anytime I find one I happy to write about it. In a previous post, I have mentioned Hotspot Shield. Now, it’s about CyberGhost Free VPN.

CyberGhost Free VPN

CyberGhost is a free VPN service with servers located in Germany. It’s a commercial VPN service that also has a free version. If you want to surf online anonymously, the free version is enough. The free version, called Basic, it’s limited 10GB a month broadband usage. If you’re going to get more, you need to pay 9.99 Euro a month, and you will get 40GB and 2GB online storage space.

How to get started with CyberGhost free VPN

First, you need to download the setup, unzip it and install it. The setup will also install the .NET Framework 3.0 if you don’t have it already.

Cyberghost Free VPN Setup

The next step is to create a CyberGhost VPN account (Click on Create new account button). You will receive a confirmation code on your email that you should use and activate the account.

Cyberghost Create account

Next, login to your account. You will get the following screen.

Cyberghost Main

If you want to use the free version, click “Connect basic.” Wait a moment; it will connect to service. Finally, you get a German IP address. Check it by visiting

Cyberghost Connected

To close the VPN service click “Close basic” button.

More features

CyberGhost not only anonymizes your connection but also offers traffic statistics regarding your online activity (yearly and monthly). Another nice feature is that you can exclude some URLs from being anonymized (Exceptions tab). This way you can use the VPN for only sensitive sites, not for all of them.

CyberGhost VPN: Fixing Network Cable Unplugged Error

One of the readers of this blog, Tran, has complained that he was could run CyberGhost VPN:

After reading your article, I tried to install CyberGhost. The installation process is smooth. After completing to install the software, I restarted the computer. But there was a problem: when I double clicked CyberGhost VPN network icon in MY NETWORK PLACE to connect, a noticed “A NETWORK CABLE IS UNPLUGGED” error, while my PC still connected to the internet.

I was not able to reproduce the error, but I found a comment on from Jetman that offers several possible solutions. I reproduce below Jetman’s comment.

Question: Cyberghost VPN Fixing Network Cable Unplugged Error in Windows

If your network is not functioning correctly, you may see “A Network Cable Is Unplugged” messages repeatedly appear on the Windows desktop. Messages may pop up on the screen once every few days or even once every few minutes depending on the nature of the problem. This can also occur if you are using a WiFi wireless network. How can this problem be fixed?

Answer: Several possible causes of “A Network Cable Is Unplugged” messages exist. The error message appears on a computer when an installed Ethernet adapter is seeking to make a network connection.
Try the following tips to resolve your problem:
  • Disable the Ethernet network adapter if you are not using it. This applies, for example, when running a WiFi home network with computers that have built-in Ethernet adapters. To disable the adapter, double-click the small Network Cable Unplugged error window and choose the Disable option.
  • Check both ends of the Ethernet cable connected to the adapter to ensure they are not loose.
  • Replace the Ethernet cable with a different one to verify the cable is not damaged.
  • Update the network adapter driver software from the manufacturer’s Web site.
  • Change the Link Speed and Duplex settings (using Device Manager) to use “100 Mbps Full Duplex” or “10 Mbps Full Duplex” instead of Auto Detect.
  • Replace the Ethernet network adapter if it is a removable PCI or PCMCIA card. First, remove and re-insert the existing adapter hardware to verify the card is connected correctly. If necessary, also replace it with a different card.
  • The device your Ethernet adapter is connected to, such as a broadband modem or network router may be malfunctioning. Troubleshoot these devices as needed.

The support forum for Cyberghost, although in German, and thankfully I am of German descent, roughly translated they are saying to make sure your DHCP client is running and that there are known issues with Windows XP firewall settings.

Free proxy from CyberGhost

The guys from CyberGhost told us they have a new free Proxy and that we should check them out- which we did. So here are our impressions:

CyberGhost free proxy is a web-based proxy. It means that as an internet user, I don’t expect to install any software on my computer to be able to use it. But with the word free service, I always expect a lot of advertisements (they should be paid in one way or another, aren’t they?)

Accessing iPlayer using the proxy

So, I pointed my browser to the proxy server, then, along with the field for entering the URL of the website I want to reach (I chose BBC iPlayer – we all know that BBC UK iPlayer isn’t available in my country). But something just got me wondering: some options can be ticked on or off as you can see from the screenshot below

Cyberghost Free Proxy - iPlayer

I didn’t want to have a headache wondering why I would need to un-tick those checkboxes, so I left them ticked (my view is simple: most regular users wouldn’t even care about these options unless they want to go the “advanced mode” way).

Back to BBC iPlayer: the issue was simple: the list of proxy servers does not contain UK country: we have Germany, Netherlands, Russia, and Ukraine.  I chose the Ukraine-based proxy and inserted BBC iPlayer into the Cyberghost Free Proxy. The good thing is that at least, I didn’t see a lot of pop-up showing-up here and then.

But the advertisement takes 1/3 top of the browsing window, so you have to scroll down to see the actual website you are trying to see. And guess what?  As expected, I couldn’t watch the BBC iPlayer. But anyway, I guess it would work for any country-based limited online service that falls into the list of countries aforementioned. Not sure yet. If anyone has a service that would fit into this criterion, feel free to mention it so that I can test.

Checking the IP address

But for the heck of testing, I browsed from the free proxy, and it reports me with a Ukraine-based IP address. So, at least, I know that the IP address sent to web-servers that I reach through this Proxy server isn’t my actual IP address.  I played a bit changing the country of the proxy, and reported the right country. Moreover, by using the “Audit My PC anonymous surfing,” the primary results I received when using the free proxy is satisfying: it doesn’t show my actual GPS location, nor my real country and IP address.

From what I’ve seen, this Free proxy works for changing my IP address, and it is not so cluttered as do other free proxies. However, the limited list of countries where they provide Proxy is a shortcoming so far.


CyberGhost is a lovely VPN service, and the most important thing is that it offers an excellent FREE version. European users will benefit from the proximity to the CyberGhost server as opposed to the one in Colorado provided by Hotspot Shield.

38 comments… add one
  • Tran May 13, 2009

    After reading your article, I try to install . Install process is smooth. After completing to install the software, restar computer. But there is a problem: when I double click CyberGhost VPN network icon in MY NETWORK PLACE to connect, a notice appears in taskbar “A NETWORK CABLE IS UNPLUGGED”, while my PC still connect internet.
    I don’t know to do how.
    Plz help me!!!!!

  • HideIP Admin May 16, 2009

    @Tran – I am not sure why this is happening. I tried to reproduce the behavior with no success. Anyone else had this problem?

  • HideIP Admin May 16, 2009

    @Tran – I’ve found several suggestions for fixing this problem. I’m writing a post about this right now.

  • yasir May 18, 2009

    i installed it properly but whenever i click on connect basic it show me ip address but it give me a same error ” you are not connected ” what should i do how to connect it!
    plz Help me!

  • HideIP Admin May 18, 2009

    @yasir – Please try CyberGhost VPN: Fixing Network Cable Unplugged Error and let me know if it solves your problem.

  • love Sep 20, 2009

    NO Success unfortunately. After following all the steps (and trying to read the help file) up until “connect basic” I am fine… it is when I hit “connect basic” that a new window ups and I am connected to “Public-Apus” after about 12 seconds.

    It then finds my IP and the first bar goes green, the second bar scans for a few seconds (asif loading) and then actually pauses (asif frozen for about 2-4 seconds) and recontinues scanning again.

    It seems to keep scanning without any successful connection on the CyberGhost VPN screen (only reads: You are not connected!) under the scanning bar.

    When I check MY Network Places -> Network Connections I see that TAP-Win32 Adapter V9 is connected.

    While this is happening I am blocked from the internet, if I choose to close CyberGhost VPN I am reconnected as if nothing happened.

    Please Help! Can’t work this out! 🙁

  • love Sep 20, 2009

    @love – fixed. had to disable IE proxy settings. thanks!

  • HideIP Admin Sep 21, 2009

    @love – Thank you for sharing the solution to the problem!

  • powell Oct 2, 2009

    i am facing a weird problem, i have installed cyberghost properly and then tried to log in but it says “There is no active internet connection at this time, unfortunately log in is not possible”, i am trying to use it from mainland china. any suggestions?

  • toby Oct 3, 2009

    @powell – same problem here. I’m assuming the Great Firewall has blocked Cyberghost server’s IP but not sure..

  • powell Oct 4, 2009

    is there no free vpn service that we can use from mainland china?????

  • raouf Nov 2, 2009

    i love cyberghost

  • CyberGhost VPN Nov 4, 2009


    meanwhile, we have launched the new version CyberGhost VPN 2.
    In CyberGhost VPN 2 some bugs were fixed, like sending the real IP address on disconnects.
    Now CyberGhost VPN 2 blocks the internet connection.

    Please visit for more information.

  • HideIP Admin Nov 4, 2009

    @CyberGhost VPN – Thank you for the update!

  • vasim khan Dec 22, 2009

    iam in india and i want ip of china

  • CyberGhost VPN Jan 25, 2010

    @vasim khan – Currently we only can provide you with german IP addresses.

  • stavs Feb 10, 2010

    Can I use this tool for getting a German IP that works with Zattoo?


  • HideIP Admin Feb 11, 2010

    @stavs – Yes, you can.

  • Name * May 16, 2010

    What about linux users without .net?

  • Metodios May 16, 2010

    For Linux is complicated.I tried it with WINE but it didn’t work after all.The only solution is to run it inside a virtual windows box.I tried Linux and didn’t like it,especially Ubuntu.Windows XP is the best for desktops,Linux is for servers.

  • CyberGhost VPN May 17, 2010

    @Name * – In the current version we don’t use .NET anymore. Unfortunately, there is no Linux client planned at the moment.
    Wine shouldn’t work also because of we are using the windows version of OpenVPN so the client is unable to find Linux tun/tap-devices.

  • gekko Jul 6, 2010

    I have a questıon. Become the BKA (the german polıce ) the connectıon detaıls from Cyber ghost vpn? I have read on another websıte and forums the problems about that and the problems wıth BKA? ıs ıt TRUE?

  • CyberGhost VPN Jul 7, 2010

    @gekko – Due to the fact we don’t store any connections details nor logs, there’s nothing we can provide to BKA or police.

  • bob hobbitt Jul 25, 2010

    hi, everytime i try to connect, i get an error saying this computer is linked to another account. please help its driving me mad.

  • CyberGhost VPN Jul 26, 2010

    @bob hobbitt@bob hobbitt – Please contact our support by using our support forum at

  • Leslie Jul 31, 2010

    Do you have a VPN for Mac O SX

  • CyberGhost VPN Aug 2, 2010

    @Leslie – At the moment we are only offering a windows client.

  • simon Aug 24, 2010

    Am I right in thinking I still cannot access UK services like the BBC i player as you have now just given me a German IP instead of my original Portugese one? Wish that had been stated before all the installation!

  • simon Aug 24, 2010

    PS I couldnt get the “contact” link working on the CyberGohst site.

  • Jon Aug 24, 2010

    Why does it keep giving me the same 2 IP addresses?

  • CyberGhost VPN Aug 25, 2010

    @simon – You are right, at the moment we are only offering you German and American servers wich can’t be used to access UK ip based services. Thanks for the info regarding our contact site.

  • CyberGhost VPN Aug 25, 2010

    @Jon – Probably, you are using our Basic service. There are only two servers.

  • simon Aug 25, 2010

    Just wanted to say, even though your VPN service couldn’t help me (get UK based services). It worked excellently to hide my IP and location addresses. Good luck and thanks for the quick responses and the easy to cancel membership option (most FREEBIE sites are a pain to get out of).

  • alz Dec 13, 2010

    I’m in china right now. It doesn’t work. All I get are the messages ‘unable to connect’ and ‘vpn service currently unavailable’. Are there any free services that actually work in china?????

  • rafzz Dec 22, 2010

    @CyberGhost VPN

    Cyberghost software support windows xp pak3?

  • aromal Mar 11, 2011

    i have a strange problem
    cyberghost works fine for me and when i checked my ip its changed to german ip
    ya it works fine with browsing , the problem is when i run my game freelancer
    it choose the old network , and i enter the freelancer server with my orginal ip

  • George Jul 22, 2012

    Does this work on mac running version 10.7.4 on the newest safari? I have HotSpotShield but its ad’s annoys me, is this a better VPN than Hotspot for a UK person?

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